Return, Refund, and Issues:
The Oasis Face Shield “Make You Smile” Solution-Based Policy
If you are happy, we are happy. If there is a problem, we want to fix it. Whereas we cannot accept product returns due to the nature of the product and current state of affairs, we want to work with you to find a solution.
How Our “Make You Smile” Solution-Based Policy Works:
1- Place your order to experience the “Refreshingly Different” Oasis Face Shield.
2- Within 21 calendar days of receipt of your product, Contact Us, or e-mail us directly at help@oasisfaceshield.com. Tell us what the issue is and how we can help.
3- We will respond within 48 hours (Monday though Friday), and find a solution.
It is that simple. We pride ourselves on providing exceptional solution-based customer service, and will go above and beyond to see you smile!